Privacy Policy

Last updated: 6/8/2026

1. Introduction

VOXUB (“Company,” “we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services.

2. Information We Collect

2.1 Information You Provide

• Account registration information (name, email, password)
• Payment and billing information
• Voice call recordings and transcripts
• Agent configuration and knowledge base data
• Contact information for contacts in your phonebook

2.2 Automatically Collected Information

• Log data (IP address, browser type, pages visited)
• Device information (device type, OS, mobile network)
• Cookies and similar tracking technologies
• Usage analytics (features used, time spent)

3. How We Use Your Information

We use collected information for:

• Providing and improving our services
• Processing payments and account management
• Sending administrative notifications and updates
• Responding to your inquiries and support requests
• Detecting and preventing fraud or security issues
• Complying with legal obligations
• Analytics and service improvement

4. Data Sharing

We do not sell your personal data. We may share data with:

• Service providers (payment processors, cloud hosting, analytics)
• Law enforcement when required by law
• Business partners with your explicit consent
• In case of merger, acquisition, or asset sale

5. Data Retention

We retain your information as long as your account is active or as necessary to provide services. You can request deletion of your data by contacting us, subject to legal obligations.

6. Security

We implement industry-standard security measures including encryption, secure connections (HTTPS), and access controls. However, no method of transmission is 100% secure.

7. Your Rights

Depending on your location, you may have rights to:

• Access your personal data
• Correct inaccurate data
• Delete your data
• Export your data
• Opt-out of marketing communications

8. Cookies

We use cookies for authentication, preferences, and analytics. You can control cookie settings in your browser. See our Cookie Policy for details.

9. Third-Party Services

Our service integrates with third-party providers (Stripe for payments, Google for OAuth). Please review their privacy policies as well.

10. Children’s Privacy

VOXUB is not intended for users under 13. We do not knowingly collect data from children under 13. If we become aware of such collection, we will delete the data immediately.

11. International Data Transfers

Your data may be transferred to countries with different data protection laws. By using VOXUB, you consent to such transfers.

12. Contact Us

For privacy questions or requests, contact us at:
Email: privacy@voxub.com
Website: voxub.com

13. Changes to This Policy

We may update this policy periodically. We will notify you of significant changes via email or prominent notice on our website.