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Call Routing

Smart AI Call Routing to the right person

Intelligent call routing based on urgency, department, or custom rules ensures every caller reaches the right destination.

Urgency-based routing

Automatically detect urgent calls and route them to on-call staff or priority queues.

  • Emergency detection
  • Priority escalation
  • On-call routing

Department-based routing

Route calls to specific departments based on caller intent or menu selection.

  • Intent detection
  • Department mapping
  • Custom menus

Custom routing rules

Create custom routing logic based on time of day, caller location, or any criteria you define.

  • Time-based routing
  • Location-based routing
  • Custom criteria

Ready to route calls intelligently?

Start with the 7-day trial for free. You can tune scripts, knowledge, and routing in minutes.

Call Routing - VOXUB AI Receptionist